| Art. | Indicatore | Livello specifico |
| 4.7c | Durata massima della singola sospensione programmata | 24 ore |
| 4.7a | Tempo massimo per l’attivazione del servizio sostitutivo di emergenza in caso di sospensione del servizio idropotabile | 48 ore |
| 4.7b | Tempo minimo di preavviso per interventi programmati che comportano una sospensione della fornitura | 48 ore |
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